base on A reference .NET application using AI for a customer support ticketing system # eShopSupport A sample .NET application showcasing common use cases and development practices for build AI solutions in .NET (Generative AI, specifically). This sample demonstrates a customer support application for an e-commerce website using a services-based architecture with .NET Aspire. It includes support for the following AI use cases: * Text classification, applying labels based on content * Sentiment analysis based on message content * Summarization of large sets of text * Synthetic data generation, creating test content for the sample * Chat bot interactions with chat history and suggested responses <img width=400 align=top src=https://github.com/user-attachments/assets/5a41493f-565b-4dd0-ae31-1b5c3c2f6d22> <img width=400 align=top src=https://github.com/user-attachments/assets/7930a940-bb31-4dc0-b5f6-738d43dfcfe5> This sample also demonstrates the following development practices: * Developing a solution locally, using small local models * Evaluating the quality of AI responses using grounded Q&A data * Leveraging Python projects as part of a .NET Aspire solution * Deploying the application, including small local models, to the Cloud (coming soon) ## Architecture  ## Getting Started ### Prerequisites - A device with an Nvidia GPU (see [workaround for running on the CPU](https://github.com/dotnet/eShopSupport/issues/19)) - Clone the eShopSupport repository: https://github.com/dotnet/eshopsupport - [Install & start Docker Desktop](https://docs.docker.com/engine/install/) - [Install Python 3.12.5](https://www.python.org/downloads/release/python-3125/) #### Windows with Visual Studio - Install [Visual Studio 2022 version 17.10 or newer](https://visualstudio.microsoft.com/vs/) - Select the following workloads: - `ASP.NET and web development` workload. - `Python Development` workload. - `.NET Aspire SDK` component in `Individual components`. #### Mac, Linux, & Windows without Visual Studio - Install the latest [.NET 8 SDK](https://dot.net/download?cid=eshop) - Install the [.NET Aspire workload](https://learn.microsoft.com/dotnet/aspire/fundamentals/setup-tooling?tabs=dotnet-cli%2Cunix#install-net-aspire) with the following commands: ```powershell dotnet workload update dotnet workload install aspire dotnet restore eShopSupport.sln ``` - (Optionally) Install [Visual Studio Code](https://code.visualstudio.com) with the [C# Dev Kit extension](https://marketplace.visualstudio.com/items?itemName=ms-dotnettools.csdevkit) #### Install Python requirements From the Terminal, at the root of the cloned repo, run: ```powershell pip install -r src/PythonInference/requirements.txt ``` **Note:** If the above command doesn't work on Windows, use the following command: ```powershell py -m pip install -r src/PythonInference/requirements.txt ``` ### Running the solution > [!WARNING] > Remember to ensure that Docker is started. * (Windows only) Run the application from Visual Studio: - Open the `eShopSupport.sln` file in Visual Studio - Ensure that `AppHost` is your startup project - Hit Ctrl-F5 to launch .NET Aspire * Or run the application from your terminal: ```powershell dotnet run --project src/AppHost ``` then look for lines like this in the console output in order to find the URL to open the Aspire dashboard: ```sh Login to the dashboard at: http://localhost:17191/login?t=uniquelogincodeforyou ``` > You may need to install ASP.NET Core HTTPS development certificates first, and then close all browser tabs. Learn more at https://aka.ms/aspnet/https-trust-dev-cert # Contributing This project has adopted the [Microsoft Open Source Code of Conduct](https://opensource.microsoft.com/codeofconduct/). For more information see the [Code of Conduct FAQ](https://opensource.microsoft.com/codeofconduct/faq/) or contact [[email protected]](mailto:[email protected]) with any additional questions or comments. # Sample data The sample data is defined in [seeddata](https://github.com/dotnet/eShopSupport/tree/main/seeddata). All products/descriptions/brands, manuals, customers, and support tickets names are fictional and were generated using [GPT-35-Turbo](https://learn.microsoft.com/en-us/azure/ai-services/openai/how-to/chatgpt) using the included [DataGenerator](https://github.com/dotnet/eShopSupport/tree/main/seeddata/DataGenerator) project. ", Assign "at most 3 tags" to the expected json: {"id":"12078","tags":[]} "only from the tags list I provide: [{"id":77,"name":"3d"},{"id":89,"name":"agent"},{"id":17,"name":"ai"},{"id":54,"name":"algorithm"},{"id":24,"name":"api"},{"id":44,"name":"authentication"},{"id":3,"name":"aws"},{"id":27,"name":"backend"},{"id":60,"name":"benchmark"},{"id":72,"name":"best-practices"},{"id":39,"name":"bitcoin"},{"id":37,"name":"blockchain"},{"id":1,"name":"blog"},{"id":45,"name":"bundler"},{"id":58,"name":"cache"},{"id":21,"name":"chat"},{"id":49,"name":"cicd"},{"id":4,"name":"cli"},{"id":64,"name":"cloud-native"},{"id":48,"name":"cms"},{"id":61,"name":"compiler"},{"id":68,"name":"containerization"},{"id":92,"name":"crm"},{"id":34,"name":"data"},{"id":47,"name":"database"},{"id":8,"name":"declarative-gui "},{"id":9,"name":"deploy-tool"},{"id":53,"name":"desktop-app"},{"id":6,"name":"dev-exp-lib"},{"id":59,"name":"dev-tool"},{"id":13,"name":"ecommerce"},{"id":26,"name":"editor"},{"id":66,"name":"emulator"},{"id":62,"name":"filesystem"},{"id":80,"name":"finance"},{"id":15,"name":"firmware"},{"id":73,"name":"for-fun"},{"id":2,"name":"framework"},{"id":11,"name":"frontend"},{"id":22,"name":"game"},{"id":81,"name":"game-engine "},{"id":23,"name":"graphql"},{"id":84,"name":"gui"},{"id":91,"name":"http"},{"id":5,"name":"http-client"},{"id":51,"name":"iac"},{"id":30,"name":"ide"},{"id":78,"name":"iot"},{"id":40,"name":"json"},{"id":83,"name":"julian"},{"id":38,"name":"k8s"},{"id":31,"name":"language"},{"id":10,"name":"learning-resource"},{"id":33,"name":"lib"},{"id":41,"name":"linter"},{"id":28,"name":"lms"},{"id":16,"name":"logging"},{"id":76,"name":"low-code"},{"id":90,"name":"message-queue"},{"id":42,"name":"mobile-app"},{"id":18,"name":"monitoring"},{"id":36,"name":"networking"},{"id":7,"name":"node-version"},{"id":55,"name":"nosql"},{"id":57,"name":"observability"},{"id":46,"name":"orm"},{"id":52,"name":"os"},{"id":14,"name":"parser"},{"id":74,"name":"react"},{"id":82,"name":"real-time"},{"id":56,"name":"robot"},{"id":65,"name":"runtime"},{"id":32,"name":"sdk"},{"id":71,"name":"search"},{"id":63,"name":"secrets"},{"id":25,"name":"security"},{"id":85,"name":"server"},{"id":86,"name":"serverless"},{"id":70,"name":"storage"},{"id":75,"name":"system-design"},{"id":79,"name":"terminal"},{"id":29,"name":"testing"},{"id":12,"name":"ui"},{"id":50,"name":"ux"},{"id":88,"name":"video"},{"id":20,"name":"web-app"},{"id":35,"name":"web-server"},{"id":43,"name":"webassembly"},{"id":69,"name":"workflow"},{"id":87,"name":"yaml"}]" returns me the "expected json"