Azure-Samples/realtime-call-center-accelerator

Send a phone call from AI agent, in an API call. Or, directly call the bot from the configured phone number!

Self-hosted, API-first AI call center. Realtime voice bots answer every call, human agents take over without a drop. Full REST + SSE API with OpenAPI spec to embed in your product. FreeSWITCH + OpenAI Realtime / Qwen, one Go binary.

A sample app for the customer support center running in Azure, using Azure Communication Services and Azure OpenAI for text and voice bots.

Ai call-center based on Large Language Model and FreeSWITCH.

AI Phone Agent: A starter kit to build AI agents that answer real phone calls and talk to customers in real time. Amazon Connect, OpenAI SIP, and the OpenAI Realtime API. Dial +1 844-593-8442 to try the demo.

Create speech-to-speech voice agents that deliver personalized self-service experiences and natural-sounding voices, seamlessly integrated with telephony systems.

Open-source, self-hostable platform for building and operating AI phone agents.

A full stack app for interruptible, low-latency and near-human quality AI phone calls built from stitching LLMs, speech understanding tools, text-to-speech models, and Twilio’s phone API.

AI phone assistant | open-source